Common Problems We Solve
Friendly help for people who are not familiar with computers or smart devices — we explain everything in plain language.
System Reinstall & Recovery
Clean OS reinstall (Windows / macOS / Android). Backup guidance included.
Driver & Compatibility
Fix missing drivers, unrecognized hardware, printer & device setup.
App Installation & Setup
Help installing & configuring office tools, messaging apps, browsers, etc.
Performance Optimization
Slow startup, high CPU, freezing, overheating & crash fixes.
Virus & Malware Cleanup
Remove adware, ransomware traces, popup spam, malicious extensions.
Update & Patch Issues
Windows Update stuck, failed installations, macOS upgrade blockers.
Transparent Pricing
Simple structure • No surprise charges • Pay only if fixed
Complex multi-issue cases quoted individually before work starts.
What You Get
- Plain-language explanations & progress updates
- Full cleanup & configuration after repair
- Optional remote assistance (secure)
- Basic privacy & security hardening
- 7-day follow-up support for the same issue
Payment Policy
If we cannot solve your primary described problem, you owe $0. (Hardware replacement or unrelated new issues excluded.)
Also Covered
Email & Account Issues
Account lockouts, multi-factor login problems, sync failures.
Backup & Data Safety
Guidance on backups & basic data recovery (non-destructive).
Parental & Accessibility Setup
App restrictions, display scaling, simplified mode setup.
Fast response • Friendly service • Privacy respected
How It Works
Simple 4-step process designed for non-technical customers
Describe Issue
Tell us in normal language what is wrong. We translate it into technical tasks.
Diagnosis
We confirm the cause and give you a clear explanation & quote range.
Repair
We fix the issue remotely or on-site, keeping you updated.
Follow-Up
7-day support window in case the same issue comes back.