Frequently Asked Questions

Quick answers about our services, process, and how we work with clients.

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It depends on the industry, but our partners have many years of experience and understand most industries. We're happy to discuss your specific needs and see how our experience maps to your sector.

Please contact us to start a conversation about your industry.

  • Understanding your goals and planning the perfect solution
  • Creating demo website and visual designs for approval
  • Building your website with clean, efficient code
  • Deploying your site and providing ongoing support

More: our web development page.

We need to know what kind of website you want, what information to display, and what functions you need. No technical knowledge is required — just describe your goals clearly.

No. Our team completes all tasks independently to guarantee quality, efficiency, and customer satisfaction.

We use Next.js, Tailwind CSS, Supabase, etc., for modern websites. Backends use Node.js and Python runtimes. Deployments are on AWS and Google Cloud for reliability and scalability.

All websites are customized to your requirements. We don't use pre-made templates so your site will be unique and tailored to your goals.

Yes — all our websites are mobile-friendly and responsive across devices.

We leverage fast SSR/SSG pages, proper meta tags, structured data, optimized assets, performance budgets, and continuous monitoring.

HTTPS, auth, input validation, dependency management, least privilege, monitoring, backups, and regular updates.

Automated tests, cross-browser/device manual QA, performance & accessibility audits, security review, staging sign-off.

Yes — common features supported; complex scopes evaluated individually. Email: contact@superserviceteam.com.

Copywriting & logo design: yes. Photography/video: coordinated via partners if needed.

~1–2 weeks typical; milestones: discovery, design/demo, development, QA, launch.

Email recommended; other channels optional per client preference.

Unlimited reasonable revisions until satisfaction or refund per guarantee.

Transparent updates, scope re-evaluation, timeline adjustments, and risk mitigation steps.

No hidden fees. Standard initial build + annual maintenance. Domain subsidy up to $50 CAD.

50% after approved demo, 50% at launch.

Annual maintenance + optional domain costs beyond subsidy; hosting included.

Yes: security updates, performance tuning, minor enhancements. Larger features quoted separately.

You own everything post-launch; we assist with migration if needed.

We maintain core; you can edit simple content with guidance provided.