Frequently Asked Questions

Quick answers about our services, process, and how we work with clients.

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It depends on the industry, but our partners have many years of experience and understand most industries. We're happy to discuss your specific needs and see how our experience maps to your sector.

Please contact us to start a conversation about your industry.

  • Understanding your goals and planning the perfect solution
  • Creating demo website and visual designs for approval
  • Building your website with clean, efficient code
  • Deploying your site and providing ongoing support

More: our web development page.

We need to know what kind of website you want, what information to display, and what functions you need. No technical knowledge is required — just describe your goals clearly.

No. Our team completes all tasks independently to guarantee quality, efficiency, and customer satisfaction.

We use Next.js, Tailwind CSS, Supabase, etc., for modern websites. Backends use Node.js and Python runtimes. Deployments are on AWS and Google Cloud for reliability and scalability.

All websites are customized to your requirements. We don't use pre-made templates so your site will be unique and tailored to your goals.

Yes — all our websites are mobile-friendly and responsive across devices.

We optimize SEO by leveraging Next.js features (SSR, SSG) for fast, crawlable pages, proper meta tags, structured data, SEO-friendly URLs, performance and mobile optimization, sitemaps, and analytics tracking for ongoing monitoring.

We follow best practices: HTTPS everywhere, authentication & authorization where needed, protection against XSS/CSRF/SQL injection, dependency management, secure hosting, monitoring, and regular backups.

QA includes automated unit and integration tests, manual UI/UX testing across devices and browsers, performance, accessibility, and SEO checks, plus security checks in staging and bug fixes before launch.

Yes — we can integrate most common features. For highly complex systems we'll evaluate scope and provide a plan. For details, contact us at contact@superserviceteam.com.

Yes — we provide copywriting and logo design. Photography/video is not our specialty, but we can help coordinate or source media.

Typical timeline: ~1–2 weeks. Milestones: planning & design, development, testing, client review, and final launch.

Any method you prefer. We recommend email for clear, recorded requirements.

We will make modifications until you are satisfied. If unsatisfied after multiple revisions, we will offer a refund and terminate the contract.

We handle delays with clear communication and timeline adjustments. Pricing is based on scope, and we provide ongoing support for updates, security, and enhancements.

There are no hidden fees. Standard pricing: $2,000 for initial website creation and $1,000 per year thereafter. We cover up to $50 CAD for domain registration; you pay any excess. Price does not include GST.

Pay 50% when you are satisfied with the demo page, and 50% when the website is fully launched.

We cover up to $50 CAD for domain registration; you cover any excess. Hosting and basic maintenance are included in our services.

Yes — we provide security updates and code optimization as part of ongoing support. Complex new features may incur additional costs.

You will fully own the website and assets after completion. We provide documentation and access to allow easy migration to another host or developer.

We handle updates and maintenance. You can make simple content edits (opening hours, news) yourself; we'll provide guidance.